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AquaSplash
Case Study

  • Discipline: Waterparks & Resort
  • Industry: Hospitality

About the Company:

AquaSplash is a premier waterpark cum resort and entertainment company situated in Kinshasa, the capital city of the Democratic Republic of Congo. As the largest water park in Central Africa, AquaSplash offers a thrilling and immersive experience for families and individuals seeking fun, excitement, and relaxation. With a wide array of exhilarating water slides, pools, and attractions, AquaSplash provides an unparalleled entertainment destination for visitors of all ages.

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The Challenge:

  • Despite being the largest water park in Central Africa, AquaSplash wanted to establish its strong online presence in the digital world as well.
  • The major challenge faced was coordinating with the on-site team and obtaining content approvals in both English and French within specified timelines, considering the time difference.
  • Ensuring effective communication and collaboration with the local team to implement the complete branding, including the creation of a family mascot that resonates with visitors.
  • Developing a multilingual website that allows seamless ticket and hotel bookings, catering to the requirements of visitors in both English and French.
  • Implementing digital marketing strategies to increase bookings, overcoming initial challenges in content coordination and approval

Capabilities Exhibited

To address their challenges, our bees focused on

  • + Rebranding
  • + Repositioning
  • + Brand Identity
  • + Website Development
  • + Brand and Animated Videos
  • + Social Media Marketing
  • + Performance Marketing

The Enabling

Best Studio Award
  • We developed a complete branding strategy for AquaSplash, including the creation of a family mascot to connect with visitors and enhance their experience.
  • Our team created a user-friendly website that enabled ticket bookings and hotel reservations, accommodating visitors' requirements in both English and French languages.
  • The managers also undertook different strategies to improve existing brand recall.
  • We also designed 9-10 unique logos for each ride, restaurant, and kiosk within AquaSplash, enhancing the overall branding and creating distinct identities for each attraction.

Performance
Highlights

  • Successfully increased monthly bookings from none to approximately 300 within the first two months of implementing digital marketing strategies.
  • This growth continued, reaching 900 bookings per month by the fourth month, marking a remarkable 300% increase in just two months.
  • Developed content in English and French to cater to the target audience in Kinshasa, the primary language being French. This ensured effective communication and engagement with visitors.
  • Created a user-friendly website that enabled ticket and hotel bookings, resulting in streamlined customer experiences and improved convenience for visitors.
  • Designed 9-10 unique logos for each ride, restaurant, and kiosk within the park, enhancing branding and creating distinct visual identities for each attraction, contributing to a cohesive and memorable brand experience.
  • Created a captivating family mascot that resonated with families visiting AquaSplash, fostering a personal and memorable connection. The mascot became a symbol of enjoyment and entertainment, contributing to a vibrant and engaging atmosphere within the park.
  • Our SEO Strategy, with effective keyword mapping and implementation, we achieved remarkable results by randing the keyword - Water park in Kanshana on number 1 and were also successful in generating noticeable organic traffic of an average of 2,340
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